Your customers are regularly speaking with you. Is your organization listening?

The Voicefox AI platform surfaces insights and increases engagement from every customer conversation

Your customers are engaged in a dialog with you at every step of their journey

Onboarding Programs

Onboarding Programs

Weekly Update Calls

Weekly Update Calls

Executive Business Review

Executive Business Review

Customer Advisory Meetings

Customer Advisory Meetings

Live and Recorded Training

Live and Recorded Training

Customer Conferences

Customer Conferences

Live Webinars

Live Webinars

Churn or Loss Interviews

Churn or Loss Interviews

Voicefox uses AI to transcribe and analyze every conversation.

Easily find the moments that matter

Record 100% of your customer conversations

Voicefox works seamlessly with online meeting providers
such as Gotomeeting, Google Hangouts, Webex, Zoom,
Blue Jeans and other online meeting providers.

Review hours of meetings within minutes

Search across past meetings, based on who was speaking, a specific topic or slide being presented.

Save hours of employee time in sharing notes and highlights of meetings

Bookmark highlights in a single click and optionally add time-stamped notes that can be published to Salesforce, Gainsight, Slack and other platforms.

Deep customer insights across time

Understand overall sentiment and what’s top of mind for each customer across

Benefits for Customer Success Managers

  • Invite Voicefox to every call or meeting – Weekly updates, Executive Business Reviews, Roadmap discussion etc
  • Focus on the meeting – Stop scribbling notes during the meeting
  • Save time – Send searchable meeting recording, instead of writing notes for every meeting
  • Professional follow-ups to customers – Easily share recording with your time-stamped notes after every call
  • Tailored insights – Different stakeholders can search for what’s most interesting to them

Benefits for Executives

  • Invite Voicefox to every call or meeting – Weekly updates, Executive Business Reviews, Roadmap discussion etc
  • Turbocharge your VOC program – Retain everything your customers are saying over time
  • Elevate the organization – Identify top product roadmap, support or other issues across your customer base
  • On demand insights – Easily get up to speed on overall sentiment and what’s top of mind for any customer
  • Build a customer success culture – Ensure multiple roles, not just CSM teams, are engaging with your top customers

Know your customer.

Conversational Intelligence for Customer-Centric Companies