CONVERSATIONAL INTELLIGENCE FOR CUSTOMER-CENTRIC ORGANIZATIONS

The Voicefox AI platform surfaces keys insights and improves your customer conversations

Your customers are engaged in a dialog with you

at every step of their journey
Live Webinars

Live Webinars

Customer Conferences

Customer Conferences

Onboarding Programs

Onboarding Programs

Live and Recorded Training

Live and Recorded Training

Weekly Update Calls

Weekly Update Calls

Executive Business Review

Executive Business Review

Customer Advisory Meetings

Customer Advisory Meetings

Churn or Loss Interviews

Churn or Loss Interviews

Voicefox uses AI to transcribe and analyze every conversation.

Easily find the moments that matter

Voicefox for Customer Meetings

Record 100% of your customer conversations

Voicefox works seamlessly with online meeting providers such as Gotomeeting, Google Hangouts, Webex, Blue Jeans and other online meeting providers.

Review hours of meetings within minutes

Search across past meetings, based on who was speaking, a specific topic or slide being presented.

Save hours of employee time in sharing notes and highlights of meetings

Bookmark highlights in a single click and optionally add time-stamped notes that can be published to Salesforce, Gainsight, Slack and other platforms.

Deep customer insights over time

Understand overall sentiment and what’s top of mind for each customer across their journey.

Voicefox for Customer Webinars

Increase customer engagement of your content

Only 23% of viewers are engaged past the first 7 minutes of a webinar. Let users easily navigate to sections they find most helpful based on topic, speaker or slide.

Insights into what your customers really want.

Understand what keywords customers are searching or which segments of the video they are viewing.

Searchable SEO-friendly content hub

You have several hours of webinars, interviews, and other spoken content. Preserve them in a way that’s searchable for humans and Google alike.

Platform Highlights

Bird’s-eye view

Smart sharing

Conversation Insights

Time-stamped notes

Conversation Search Engine

Integrations

Know your customer.

Conversational Intelligence for Customer-Centric Companies